Terms of Service

 

1. Website

This website is managed by Kenyonnco Ltd. These Terms of Service govern your use of the website located at https://www.drinke.co.nz/ (the "Website") operated by Kenyonnco Ltd ("we," "us," or "our"). By accessing or using the Website, you agree to be bound by these Terms of Service.

2. Defined Words

In these Terms of Service, unless the context otherwise requires, the following words have the following meanings:

“Affiliated Website” means any website (other than the Website) owned or operated by Kenyonnco Ltd.

"User" means any person who accesses or uses the Website.

"Product(s)" refers to goods or services available for purchase on the Website.

“GST” means goods and services tax as set out in the Goods and Services Tax Act 1985.

"Content" refers to all software, data, information, images, graphics, and other materials published or accessible on the Website, as well as third-party content and User Generated Content.

3. Conduct of Users

You agree not to use the Website for any unlawful purpose or in any way that violates these Terms of Service. You also agree not to:

(a) Post or distribute any Content that is or is likely to be considered Unacceptable;

(b) Engaging in abusive, harassing, stalking, threatening, breaching the confidence of, or otherwise infringing upon the rights (such as rights of privacy and publicity) of others;

(c) Post or distribute Content that violates the intellectual property rights of any individual;

(d) Unauthorised access to an account that is not your own or impersonating another User;

(e) Unauthorised manipulation or access to any part of the Website or any Affiliated Website, or posting or transmitting any Content containing viruses or other destructive components;

(f) Committing or promoting criminal offenses, or posting or transmitting any Content prohibited by or violating any applicable law or regulation;

(g) Transmitting any unsolicited advertising, promotional materials, or any other forms of solicitation, unless expressly authorised by us; or

(h) Any other conduct that breaches the Terms.4. Prices and Payment

4. Prices and Payment

4.1. Prices: All prices for Products displayed on the Website and any Affiliated Websites are set to New Zealand dollars and are subject to change at any time without notice.

4.2. GST: Unless otherwise stated, all total amounts on the Website and any Affiliated Websites are GST inclusive.

4.3. Payment Method: Payment for Products purchased through the Website or Affiliated Websites must be made using one of the accepted payment methods specified on the Website.

4.4. Payment Processing: Payment processing for Products purchased through the Website is handled by a third-party service provider. To facilitate payment processing you agree to our Terms of Service, and that of the third-party service provider.

4.5. Payment Information: You agree to provide accurate and complete payment information when making a purchase through the Website. We may securely retain and use credit card or other payment account details provided by you to process payments for any Product confirmed in an order.

 

5. Delivery

5.1. Delivery Address: You are responsible for providing accurate and complete delivery information to a physical address when placing an order through the Website. We are currently on facilitating orders within New Zealand and Australia.

5.2. Loss or Damage: We will bear the risk of loss or damage to Products prior to Delivery. We are not responsible for any loss or damage to Products that occurs after they have been delivered to the address provided by you.

5.3. Non-Delivery: In the event of non-delivery of Products, please contact us promptly to resolve the issue. If we accept that a Product was not delivered, or that delivered Products were spoiled or damaged upon arrival, we will either replace the affected products or provide a refund equivalent to the amount paid for the products.

 5.4. Exclusion of Liability: We shall not be liable for any loss or damage arising out of or in connection with the delivery of Products, except to the extent caused by our negligence.

You recognise and consent to the following:

(a) Estimated delivery times provided are for reference purposes and are not guaranteed;

(b) Deliveries to rural addresses might experience extended transit times, and certain delivery options may not be accessible;

 

6. Products and Returns

6.1. Returns: Customer satisfaction is important to us. Should you have any inquiries about Our Products prior to making your purchase decision, please don't hesitate to contact us at hello@drinke.co.nz. Kindly note that returns are only accepted in the event of a faulty product or if an incorrect item was dispatched. In such cases, replacements, refunds, or exchanges will be provided for orders made within 30 days from the date of purchase.

6.2. Refunds: Refunds are solely granted in the event of a faulty product or the dispatch of an incorrect item. In such instances, replacements, refunds, or exchanges are provided for orders made within 30 days from the purchase date. Please note that refunds are not issued for change of mind or disputes regarding efficacy. Should a fault be acknowledged on our part and a refund agreed upon, we will strive to reimburse you for the item's cost being returned within 3 business days.

 

7. Disclaimer, Limitation of Liability, Indemnity, and Warranties

7.1. Updates: We reserve the right to update, change, or replace any part of the Website or these Terms of Service at any time without prior notice.

7.2. Exclusion of Liability: To the fullest extent permitted by law, we disclaim all liability for any loss or damage arising out of or in connection with your use of the Website or any Products purchased through the Website.

7.3. Indemnity: You agree to indemnify and hold us harmless from and against any and all claims, damages, liabilities, costs, and expenses arising out of or in connection with your use of the Website or any breach of these Terms of Service.

 

8. Third Party Sites

The Website may contain links to third-party websites or resources. We are not responsible for the content, products, or services available on or through any third-party websites or resources.

 

9. General

9.1. Suspension and Termination: We reserve the right to suspend or terminate your access to the Website at any time if we consider that you have breached these Terms.

9.2. Amendments: We may amend these Terms of Service from time to time by posting the amended terms on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the amended terms.

9.3. Law: These Terms of Service shall be governed by and construed in accordance with the laws of New Zealand.

9.4. Contact: If you have any questions or concerns regarding the Website or Terms of Service, please contact us at hello@drinke.co.nz.

These Terms of Service were last updated on 28/03/2024.